OUR PARTNERS CORNER
To learn more about the great solutions, our partners offer, click one of the partners’ jump buttons below to visit sections of their sites.
HOW WE ROLL
RELATED SOURCES
We’re quite full of ourselves. And that’s not necessarily a bad thing. The fact is we’re proud of our growth, our leadership and our ability to leap tall buildings, etc, etc. But, what makes any of those words worth more than the pixels displaying them is you. Yes you; former client, present client, future client. You are our technical muse, the reason we get up early and stay up late. You are the motivation for us to stay two turns ahead of the curve, sharpen the cutting edge, or some other clever metaphor we can’t quite come up with now. The point is no matter how good we are at what we do, it’s all bupkis unless you are part of the equation. You plus us. That, fellow Earthlings is what ExtraTeam is all about.
If you require the normal breakdown, feel free to download the PDF right over there.
EXECUTIVE TEAM
Neil Setchell, CEO
Neil keeps the team motivated and focused. He’s passionate about customer service and comes from a long line of British engineers. Since the tender age of 12, he’s been messing around with computers. He’s a University of London graduate and alumni of IBM, CompuCom and a computer disaster recovery firm.
Neil is a Formula One fanatic (but, alas, not a Ferrari owner) and a sometime-serious skier. Not exactly Tiger Woods on the golf course, but he can explain cricket to Americans.
Neil’s married with two children, Jack and Andrew. His favorite punch line is “WOM”.
Michelle Setchell, Vice President
Michelle’s the team manager. She coordinates players, manages projects and ensures quality of work. She formerly engineered positions at Intel, CompuCom and International Micronet Systems. You could say she has driving ambition – and has the BMW awards to prove it.
She’s married with two young boys, where it helps being an avid tap dancer. In her next life, she wants to play guitar in a rock and roll band.
Laura Berkley, VP Sales
Laura: Head cheerleader for ExtraTeam; smart cookie who previously held management positions and sold lots of stuff for Cisco. Prior to that, she sold lots of other stuff for Apple. She also knows how to calculate ROI and develop real solutions for your business problems.
Laura graduated from the College of William and Mary. She’s super Mom to children, William and Claire, and manages to take time to enjoy her horses Truck, Gator and Ibn. She’s also known for making a mean rosemary chicken.
Mark McGregor, COO
Mark’s legendary oratory skills stem from a gig as a Cisco technology instructor. He writes well, too, having penned four books on Cisco’s networking technologies. Cisco really likes him and designated him one of the first partner Technology Solution Specialists nationwide. And he holds double CCIE certs, so he’s pretty sharp.
Mark is responsible for figuring out what’s important for our customers before they’ve even heard of it. In his spare time, Mark uses Twitter and GPS technology to track down the best food carts in the Bay Area. You can follow him at http://twitter.com/mmcgregor
Michael Sneeringer, Director of Engineering
Most customers refer to Mike as an amazing Microsoft technical expert, others just cut to the chase and call him a rock star. From explaining high level design concepts to detailed implementation specifications, Mike is articulate and thorough with every project. Customers love him so much, he’s singlehandedly responsible for much of the repeat Microsoft business that comes into the company—well at least he says he is. Mike is credited with a long list of impressive Microsoft certifications and has been a contributing author to two technology books.
As the Director of Engineering at ExtraTeam, Mike also works with customers on a “virtual CIO” capacity assisting with long-term strategic planning and budgeting. He has also given multiple seminars to large audiences evangelizing the benefits of Exchange, Lync, and System Center.
MARKETS WE SERVE
MARKETS WE SERVE
- Overview
- BioTech Life Science
- Business Services
- Construction
- Education
- Financial Services
- Government
- Healthcare
- Manufacturing
- Real Estate
- Retail
- Software
- Venture Capital
- Transportation
- Utilities
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THEY’RE ALL DIFFERENT, AND THEY’RE ALL THE SAME
ExtraTeam is a seasoned veteran of the information technology industry, providing networking, communication and convergent services and solutions across multiple vertical markets.Whether you are in the public or private sector, you can be assured of our commitment to identifying your unique business needs and delivering relevant, cost-effective solutions. By leveraging our partnerships with key vendors such as Cisco, Microsoft and Polycom—plus a multitude of other complementary vendors—we can offer all our customers the very best in real world technology solutions.
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Our Experience
ExtraTeam serves biotechnology and pharmaceutical companies whose focus ranges from developing treatments, to creating diagnostic and research materials.By working with ExtraTeam to identify and utilize the right information technology solutions, these companies are: accelerating time-to-market, recognizing product pipeline gaps, tracking regulatory and compliance mandates, attracting top-tier business partners, and managing growth.
Clients Served
– Intuitive Surgical
– Alexa Pharmaceuticals
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Our Experience
ExtraTeam provides professional services firms with complete solutions that add business value by helping them improve top line growth and bottom line performance.ExtraTeam can offer an integrated set of technologies that address your current and emerging business challenges. With the right communication and collaboration solutions, we can help you achieve operational efficiencies and deliver a better client experience.
Clients Served
– McGrath RentCorp
– Townsend, Townsend and Crew
– Risk Management Systems
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Our Experience
Construction companies continually seek better ways to quickly move required business tools from one construction site to another. It’s key to maintaining efficiency and avoiding escalating job costs.ExtraTeam offers the latest systems and solutions to do just that – from deploying an IP-based Wide Area Network (WAN), to leveraging the latest in mobile technologies. We understand how to seamlessly integrate voice and data communication tools that optimize employee and contractor productivity, as well as protect the bottom line.
Clients Served
– Webcor Inc.
– Hathaway Dinwiddie Construction
– Kiewit Pacific
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Our Experience
If you’re an educator, you understand the importance of technology in preparing students for today’s complex world, while navigating the continuous battle over budget constraints.ExtraTeam can help you tap into the benefits of collaboration and productivity tools that enhance teaching with flexible, cost-effective solutions that meet the challenges of today’s educational institutions.
Clients Served
– San Ramon Valley Unified School District
– Stanford University
– University of California, Office of the President
– Napa Valley Community College District
– Peralta Community College District
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Our Experience
In today’s complex economy, financial institutions face big challenges on multiple fronts, including ways to improve customer service, leverage technology advances in mobile banking, counter dynamic security threats, and keep pace with changing state and federal regulatory mandates.ExtraTeam’s practice in financial services anticipates how to securely protect your network while implementing the latest breakthroughs in banking services so you increase customer loyalty and create new touch points that provide convenience with a personal touch. Return on investment? Take it, as they say, to the bank.
Clients Served
– Mellon Capital Management
– San Jose Credit Union
– First Republic Bank
– Financial Engines
– Vista Equity Partners
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Our Experience
Government agencies at all levels—federal, state and local—find themselves under extraordinary pressure to hold the line on infrastructure costs while continuing to improve information accessibility, security and services.In many cases, that means linking legacy systems to newer technologies to preserve data continuity. ExtraTeam serves as a trusted partner to many government agencies seeking to maximize the return on existing technology investments while positioning themselves for the future. In your world, the public’s need and scrutiny is ever-present. We help ensure that whatever is in the public’s interest, is in yours as well.
Clients Served
– State of California
– Alameda County
– City of Hayward
– City of San Leandro
– City of Albany
– City of Berkeley
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Our Experience
The healthcare industry relies on technology to manage patient information in compliance with HIPAA standards, while ensuring patient care providers and insurance payers have timely access to deliver services. It’s all about maintaing secure 24X7X365 communications with the many stakeholders involved.ExtraTeam has the experience and expertise to address the complexity of healthcare networks, particularly as compliance with the Health Information Technology for Economic and Clinical Health (HITECH) Act and Health Information and Management Systems Society (HIMSS) continue to affect how network architectures will change to comply. We know your infrastructure must grow to meet these impending deadlines, so let ExtraTeam serve as your strategic partner in platform selection, design, deployment and support. It’s what we do best. There, you’re probably feeling better already.
Clients Served
– Sutter Health
– MedicAlert Foundation
– Mendocino Community Health
– Hospice of San Joaquin
– Lifelong Medical
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Our Experience
Today’s manufacturing companies face challenges that can span across locations or reach around the world. Outsourcing is vital to managing cost and maintaining competitiveness, but, it places a strain on collaboration and decision-making processes that can result in significant mistakes and schedule delays.Achieving the full benefit of outsourcing really amounts to understanding how to deploy the right communication solutions capable of underpinning processes that your employees and vendors rely on to get the job done. ExtraTeam can help you take advantage of IP-based communications solutions that cost-effectively link geographically dispersed facilities with seamless voice and data connectivity. We believe that makes the world move at the speed of your business’ growth, which is more to your liking.
Clients Served
– Dolby Laboratories
– BAE Systems
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Our Experience
Timely communication, whether it’s voice, email or text message, is the life blood of the real estate industry. A missed call can quickly become a missed opportunity or delay a transaction from closing on time. Do the statements below ring a bell? If they do, we should talk. - Buyers, sellers, loan officers, colleagues or other personnel say it is hard to reach agents.
- It’s time consuming to track down agents and brokers who are away from the office.
- Agents find that they need information at a buyer or seller’s property, at a closing or when working at home, that resides in their office.
- Agents wish they could retrieve office email by just phoning their office number and listening to it on their cell phone.
- The office is at the mercy of the telephone company when it wants to change an extension at any of the agency’s sites.
You see, every one of those issues can be solved with the right communication solution that brings voice and data together, so people can communicate and share seamlessly. ExtraTeam has the technology and expertise to put your real estate office into high-productivity mode no matter where people are or what devices their using. Like we said, let’s talk soon.
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Our Experience
Retailers face relentless pressure to reduce costs and deliver a positively differentiating customer experience in-store or online, and synchronize both worlds for inventory, pricing and promotions. Tough to pull off without the right infrastructure, e-commerce and and mobile technologies fully integrated and deployed across the business.Whether your staff is in-store or online, in sales or customer service, by empowering them with the latest information and tools, you enable them to do a better job of helping customers. Satisfied customers drives loyalty and repeat business, which is what determines success. ExtraTeam has made this a reality for key retail clients through information technologies that provide real time access, sharing and communications across devices and locations. Doesn’t that sound like a fit?
Clients Served
– The Gymboree Corporation
– Shutterfly Inc.
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Our Experience
Developing software applications in today’s globally competitive marketplace moves at the speed of light, 24X7X365. There is no room for delay, no margin for mistakes. Meeting time-to-market expectations, cross-platform interoperability, cost objectives and launch deadlines means your team must spend 100% of their time coding, not battling infrastructure limitations. On-track and on-time is the name of game in software development because your future may have an IPO in it.ExtraTeam helps focus the efforts of your software engineers by making sure the network they use is always available and running at peak performance. We do that by converging voice and data applications in ways that increase access to information, enhance collaboration, improve mobile communications, and reduce administration complexities. The results? Exploring the limits of potential, not patience.
Clients Served
– Sega of America
– OSI Soft
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Our Experience
Venture Capital is an industry that moves as quickly as technologies innovate. VCs thrive on all forms of communication in order to recognize and capture the next big idea, emerging technology and company-in-the-making. Access and confidentiality are vital for fund investors and portfolio companies alike. And research working in combination with expert resources is how they vet where to place their focus and investment.It takes a secure network based on the latest communication and collaboration technologies to address the needs of Venture Capitalists and their stakeholders—investors and portfolio companies. ExtraTeam has worked with some of the world’s most prestigious VCs because we understand how things work and how pivotal communication is to success.
Clients Served
– USVP Management LLC
– InterWest Partners
– Mayfield Fund
– Sequoia Capital
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Our Experience
The key to profitability in transportation isn’t putting more material on the road, it’s transporting products more efficiently through the application of technology.Big efficiencies are gained when transportation companies can leverage new technologies like wireless, GPS and RFID, for tracking containers, loads in warehouses, on ships, in rail yards, and logistics depots. When you think about it, millions of dollars of products move around the world every day with the help of technology. If you’re in the transportation or logistics business, let ExtraTeam help you navigate through the many technology options available to keep your efficiency and profitability on the road.
Clients Served
– Golden Gate Bridge District
– CALTRANS
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Our Experience
ExtraTeam and our technology partners empower utilities to thrive in today’s market-driven environment by optimizing their business operations in customer care, regulatory compliance and enterprise services.
Clients Served
– Dublin San Ramon Services District
– South Bayside Systems Authority
– California Public Utilities Commission
CERTIFICATIONS
PARTNER CERTIFICATIONS
- Partner certifications define our expertise in advance information and communication technologies. In short, it means we’re really good at what we do.
- Cisco Systems
-Cisco Gold Certified Partner
-Customer Satisfaction Excellence
-Cisco Unified Communications
Partner of the Year 2008
-Advanced Borderless Network
Architecture Specialization
-Advanced Collaboration
Architecture Specialization
-Advanced Data Center
Architecture Specialization
-TelePresence Video Advanced - Microsoft
-Microsoft Gold Certified Partner
-Gold Communications
-Silver Messaging
-Silver Management and Virtualization - Polycom
-Gold Certified Partner
-Unified Communications
Partner of the Year 2011
-Integrator of the Year 2012 - LifeSize
-Certified Partner - EMC
-Certified Partner - SolarWinds
-Certified Synergy Partner - VMware
-Certified Enterprise Solution Provider - AudioCodes
-Gold Partner - ForeScout
-Gold Partner
Committed to Continuing Education and Achieving Advanced Technology Certifications
ExtraTeam has partnered with top solution providers in the industry—Cisco, Microsoft and Polycom— to give you the state-of-the-art answers you need. Our technology partners provide the products and equipment, while ExtraTeam provides the people and expertise to pull it all together. Some customers have even leveraged our expertise into an executive business role by asking us to collaborate as a “Virtual CIO” assisting with long-term strategic planning and budgeting their technology needs.The caliber of our expertise is measured by the many advanced certifications we’ve achieved, and our focus on continuing education. You could say our engineers remain in a perpetual state of learning and frequently carry the gift of their knowledge forward in published books and speaking engagements. ExtraTeam also has partnerships with a wide variety of other vendors providing compelling and emerging technologies. These relationships enable us to deliver specialized enterprise security, compliance and management solutions tailored to fit your unique needs. These partners may not be as big as the first three mentioned, but we are just as industrious to gain knowledge about their solutions and achieve advanced certifications.
It all starts with a commitment to continuing education and certifications, because that foundation enables us to achieve the highest honor of all, happy customers that rely on ExtraTeam year-after-year to be their most trusted information technology and support solution. And we like that.OUR PARTNERS CORNER
CONTACT
Headquarters
Tel: (925) 398-4400
(888) 664-9881
Fax: (925) 398-4450
Tel: (925) 398-4400
(888) 664-9881
Fax: (925) 398-4450
NY Metro
Tel: (732) 497-2243
Tel: (732) 497-2243
CAREERS
CAREERS
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Its All right here
Better. That’s what you’re looking for in moving on in your career. Whether “better” to you means expanding your horizons, greater income potential, or a lesser commute, ExtraTeam is a company that’s worth looking at.
We are searching for top-notch technology professionals with the experience, drive and skills to join our elite team. ExtraTeam offers:
- Challenging projects with opportunities to grow and learn
- Compensation packages which are highly competitive
- Convenient location off I-680 in Pleasanton, CA
Please click on the listing to the left to get a full description of the position.
To apply, please fax a cover letter, and resume to 925 398 4450 or email us at jobs@extrateam.com. Inside Sales Rep
ExtraTeam is a premier provider of global IT solutions and services for organizations of all sizes. Our solution portfolio includes Unified Communications and Collaboration, Data Center, and Networks, Security and Software Development. Our outstanding engineering team provides planning, design, implementation and optimization services for customers.
ExtraTeam has immediate opportunities for senior-level Account Executives in the greater San Francisco Bay Area and New York Metro Area.
Customer satisfaction is our number one goal at ExtraTeam, and our sales organization is responsible for identifying and maintaining strong customer relationships.
We believe in a consultative sales approach to understand the customer’s business issues and to match technology solutions to address the customer’s needs. Successful Account Executives at ExtraTeam must possess strong communication and listening skills. Working with our engineers, the Account Executive will determine the correct technical solution, and present and close opportunities. ExtraTeam Account Executives will also work with Inside Sales for ongoing customer support and satisfaction.
The Inside Sales Rep is responsible for supporting the outside Account Executives in providing total solutions for our customers. Successful Inside Sales Reps at ExtraTeam must possess strong communication and listening skills. Working with our engineers, the Inside Sales Rep will quote the correct technical solution, process deals and vendor registrations. Inside Sales also works with outside Account Executives for ongoing customer support and satisfaction.
PRIMARY RESPONSIBILITIES:
- Identify short and long term sales opportunities for product and professional services
- Utilize internal and external resources to develop opportunities
- Collaborate with outside sales team to develop bills of materials
- Discuss technology solutions and ExtraTeam ‘story’ to customers by phone
- Utilize CRM tool to track and manage customer opportunities
- Manage and communicate phases of the sales cycle to successful, timely close
REQUIREMENTS:
- Strong written and verbal communication skills
- Experience selling networking equipment preferred
- Strong collaboration skills and ability to work well with other ExtraTeam members
- Sense of urgency, excellent organizational and follow up skills
- Experience with salesforce.com helpful but not required
GREAT BENEFITS:
In addition to offering highly competitive compensation plans and long-term career opportunities, ExtraTeam provides an attractive mix of benefit plans to contribute to its employees’ good health and future financial security.If you are qualified for this position, please submit your resume along with a cover letter to jobs@extrateam.com. We look forward to meeting you!
Third party (agency) resumes will not be accepted.
ExtraTeam is an Equal Opportunity Employer/EOE
To apply, please fax a cover letter, and resume to 925 398 4450 or email us at jobs@extrateam.com.
Senior Account Executive
Coffee is for Closers
ExtraTeam is a premier provider of global IT solutions and services for organizations of all sizes. Our solution portfolio includes Unified Communications and Collaboration, Data Center, and Networks, Security and Software Development. Our outstanding engineering team provides planning, design, implementation and optimization services for customers.
ExtraTeam has immediate opportunities for senior-level Account Executives in the greater San Francisco Bay Area and New York Metro Area.
Customer satisfaction is our number one goal at ExtraTeam, and our sales organization is responsible for identifying and maintaining strong customer relationships.
We believe in a consultative sales approach to understand the customer’s business issues and to match technology solutions to address the customer’s needs. Successful Account Executives at ExtraTeam must possess strong communication and listening skills. Working with our engineers, the Account Executive will determine the correct technical solution, and present and close opportunities. ExtraTeam Account Executives will also work with Inside Sales for ongoing customer support and satisfaction.
PRIMARY RESPONSIBILITIES:
- Identify short and long term sales opportunities for product and professional services
- Utilize internal and external resources to develop opportunities
- Collaborate with internal resources to develop bills of materials and statements of work for customers
- Present technology solutions and ExtraTeam advantage to customers
- Manage and communicate phases of the sales cycle to successful, timely close
- Track opportunities through CRM system
REQUIREMENTS:
- Proven track record closing technology deals
- Strong written and verbal communication skills
- Experience selling networking equipment is required; experience selling Microsoft solutions preferred
- Strong interpersonal and presentation skills
- Professional image and good business acumen
- Strong collaboration skills and ability to work well with other ExtraTeam members
- Sense of urgency, excellent organizational and follow up skills
GREAT BENEFITS:
In addition to offering highly competitive compensation plans and long-term career opportunities, ExtraTeam provides an attractive mix of benefit plans to contribute to its employees’ good health and future financial security.If you are qualified for this position, please submit your resume along with a cover letter to jobs@extrateam.com. We look forward to meeting you. And remember, coffee is for closers.
Third party (agency) resumes will not be accepted.
ExtraTeam is an Equal Opportunity Employer/EOE
To apply, please fax a cover letter, and resume to 925 398 4450 or email us at jobs@extrateam.com.
